FAQs
Is delivery and set up included?
Yes. A delivery charge is required for all rental locations. For liability reasons, we can no longer provide inflatable services to apartment complex locations. We apologize for the inconvenience.
What kind of power is required?
Our inflatables require a standard 110 volt household outlet. We will supply the cord and require that nothing else be plugged into the outlet that is being utilized. Placement of the Inflatable should be no more than 100ft from the outlet. A generator is available for rent at an additional cost for locations that are without electrical power sources.
What type of surface can the inflatables be placed on?
The safest surface for inflatable placement is on a leveled grassy area. However, inflatable set ups can placed on flat concrete or asphalt areas. When making a reservation, please indicate the surface type that set up will be placed on to ensure that proper ground covers and anchors are brought to your event. We do not set up our on dirt or in muddy areas.
Are there special requirements for my yard to set up an inflatable?
Dimensions for all of our inflatables are provided on our website. You will need to have adequate space available for inflatable set up. The area must be grassy, not dirt, mud or gravel. Please ensure that trees and power lines are not in the immediate vicinity when choosing a location for inflatable set up. Please ensure that you have identified any underground utilities or sprinkler systems prior to inflatable setup. Properties with gate entranceways must have an opening of at least 4 feet in width. All pets are to be secured upon our arrival. Pet "droppings" must removed from areas surrounding inflatable set up. Also, please ensure that all grass clippings are picked up from your yard prior to inflatable setup.
Do we setup at parks and non-residential locations?
Yes. We offer setup services for parks and non-residential locations. A fee of $175 applies in addition to the rental cost.
Yes. Our inflatables are commercial grade constructed to be as safe as possible. As with any activity involving small children, adult supervision is required at all times.
Yes. We are licensed and insured. Our company policy requires that all of our clients complete and sign a contract prior to inflatable set up.
Is there a retainer fee required to reserve a date?
Yes. A $100 non-refundable retainer fee is required when making a reservation. The remaining balance must be paid in cash, debit, or credit card upon arrival. We do not accept personal checks.
What if I have to cancel?
Not a problem. Please contact us by phone five days prior to your scheduled event. PLEASE NOTE THAT THE RETAINER FEE IS NON-REFUNDABLE with the exception for cancellations made due to inclement weather. The RETAINER FEE is transferrable to new reservations made within 12 months of the cancellation date. Transferred retainer fees can be applied towards any available rental unit. Giddie Kiddie Inflatables reserves the right to cancel reservations due to inclement weather. Our first priority is to ensure the safety of our clients, their guests and our staff.